If you got an accident , you might think it would be obvious what's wrong with your car and what repair are necessary. But auto car insurance companies or repair shops disagree over repair , and then you should pay attention too such disputes.
Insurance Companies don't accept a body shop's estimate of what a reapir will cost. The insurance will generate the original estimate and a repair shop might disagree.
Michael Barry, vice president of media relations for the industry group insurance . Information Institute, notes people can disaggree, adding " In most casses these are resolved after an amicable negotiation.
It's not in an insurance company's interest to put unsafe car back on the road, Barry says :
Point of contentation
What do insurance companies and repair shop disaggre about ? Here are five most commom sticking points, according to insurance and auto repair offficial :
1. Whether a part can be fixed or needs tobe replaced.
2. What kind of replacement part to use.
3. How long repairs should take.
4. The labor rate.
5. Whether there are errors in the estimate.
Where you fit in
Disaggrement tend send to be resolved fairly quickly, Barry says : "It generally goes pretty smoothly, because the auto insurance and the auto body repair shopsa are going to be seeing one another again frequently." He notes.
Ask if there any disaggrement from the insurance companies and make your whises known.
" I think the consumers has a vested interest in seeing that the proccess runs smoothly and that the car is returned to a state of good repair," Barry says. "It's a proccess that a consumer should watch closely.
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